56 Reviews on “William M. Aerni, D.D.S.”

56 reviews
  • Mary B.

    While I have been a patient of Dr. Aerni for many years, this was the first surgery I underwent since 2001. Dr. Aerni and his assistants were extremely nice and professional, and the procedure went very, very well. As a matter of fact, even after the Novocaine wore off, I was not in pain or swelled up. I wasn’t sure what to expect since the last time, but it was a very POSITIVE experience. Good Job!

  • Donna B.

    We have been with Dr. Aerni’s since his early days with Dr. Wahl. He is the best! Being a snowbird living in California, I waited to have some dental work done when I returned to Ohio. God bless Dr. Aerni, Jenny, and the entire staff!

  • Matt C.

    My visit to William Aerni today and the Dr and his staff were very reassuring and I felt no pain for 1-1/2 hrs I was there. They made me feel at home and very relaxed!

  • Neena E.

    One of the best dentists I’ve been to. Everyone is always so welcoming and Dr. Aerni takes his time while working with you. I highly recommend him.

  • Thom J.

    Aerni Dental is an amazing place for your dental needs. I have been coming here for over 10 years and I am always satisfied. I have done everything from normal cleanings to surgeries. I highly recommend.

  • Jim S.

    Our family has been going to Aerni dental since Bill opened! Thanks for all the wonderful service and smiles!

  • Joan Aerni

    Excellent dentist and staff!!!

  • Kevin N.

    Doctor Aerni and his staff are great! They are very professional and extremely friendly. It is refreshing to have a dentist who cares for and takes the time to get to know his patients.

  • Violeta

    I called the office for a second opinion with Dr. Aerni due to a very unpleasant recent experience with another dental office. Connie quickly found me an appointment . My first impression was wonderful . As soon as you enter the office, Connie from the front desk is very welcoming and always smiling . i was next seen by Julie who took care of all the imaging,thoroughly explained to me very clear everything and was overall very pleasant and friendly while also knowledgeable and professional. Next,Dr Aerni saw me and he was very thorough. He told me after he has all of the information we will meet up for discuss future plans.I have decided to go for my cleaning next and met the hygienist Jenny who is also wonderful and very informative about improving oral care.Dr Aerni also pitched in in this process. Although Dr Aerni is extremely busy ,he gives you his undivided attention and time and makes you feel you are his only patient at that moment without making you feel rushed. Overall, the whole process has been very smooth ,informative,friendly, welcoming and I have a feeling that Dr. Aerni and his team will be my oral healthcare providers for many years to come. I feel so lucky to have found a dentist I trust . Thank you so much!

  • Kelly P

    I have been going to Dr Aernie for a couple of years now.
    I’ve had extensive work done – (that I am thrilled with!!)
    Each visit has been exceptional from the time I enter the building to the time I leave.

    Everyone is friendly and cheerful. I think that speaks volumes for the overall atmosphere created by Dr. Aernie.

    I would and have recommended Aernie Dental!!

    Thanks for everything!


  • Joyce C.

    The best! Dr. Aerni and everyone on his staff are absolutely the best! Professional, kind, caring, make you feel comfortable place I have been. Would and do recommend them to everyone I know.

  • Mary Lou S

    Where do I begin? It had been years (I really mean a lot of years since i’ve seen a Dentist !) From the first phone call to schedule an appointment, to the warm welcome the day of from Jennie, to the professionalism of Julie, and Tara’s gentle expertise….then Dr Aerni was the icing on the cake. This office exudes kindness and positivity. I’m facing a lot of dental care, and as odd as this sounds, I’m looking forward to it as I trust this practice.

  • Joan A

    Five star review for me, love Dr. Aerni and his wonderful staff!!!

  • Anh L.

    I was greeted with warm smiles everywhere as I entered the office for the very first time. I also got a gift from the staff for establishing care there as a new client. The staff took time to explain everything. Dr. Aerni was also very personable and sat down to explain the process which was really reassuring. I would recommend this place to anyone! The office looks out to the Metro parks so you don’t feel enclosed.

  • Jim G.

    Great dentist and staff! Stress-free atmosphere!

  • Patty S.

    Dr. Aerni is Very knowledgeable about the new technology for braces called the tip edge technology. He was concerned about the issues I have with my TMJ. He was also very concerned about the overall well-being of my teeth.

  • Kathy T.

    As a new patient, I am very pleased with Aerni Dental. The staff are professional, thorough, and always personable. Dr. Aerni explains every procedure – my crown replacement was pain-free and great results. Likewise, Tara, the hygienist, did a great job. I would highly recommend this dental office!

  • Cassandra S.

    I just wanted to share our Orthodontist experience. My son and I had visited 2 Orthodontists in the past and each one I left discouraged, one because the money was so high and I felt like my son was just another patient. They didn’t even notice when he almost started crying, because he had to get braces. On to the second appointment, the front office lady was as sweet as pie, but the Orthodontist could have been my Grandpa and I am 44. I will not say the names of either of these places soooo please do not ask.

    So, today we go to Aerni Dental and it was a beautiful experience, yes I said beautiful about an Orthodontist! They were so patient and kind there, explained everything to us. Everyone was awesome from the front desk people, to Julie who walked my son, husband I though the whole process of what would be happening with Stephen. I mean really explained. I left there without a single question! And, let me tell you that is hard to do with me! Oh, and the price. Cheaper then the Popular Orthodontist and the Old guy Orthodontist, cheaper by thousands of dollars! And if you are thinking, well maybe you get what you pay for with permission from other patients Dr. Aerni had in the past he showed us the step by step progress of their teeth and then the final result! I was blown away! So sorry this is long but Dr. Aerni is the way to go. I WILL SAY IT ONE MORE TIME DR. AERNI!

  • S. G.

    My family has gone to Dr. Aerni for close to 20 years. He removed my kids wisdom teeth, done many crowns, root canals, fillings etc., all with great outcomes. He explains and shows you everything he is doing while also making sure you feel no pain. We highly recommend his practice. His hygienist, Jenny is phenomenal too.

  • eileen g.

    I took my son to Dr. Aerni for an orthodontist consultation. From the moment we walked in the staff was very friendly. We were introduced to everyone and given a tour of the office. When we met with Dr. Aerni, he explained everything to us and showed us before and after pictures of another patient with similar issues as my son. I was told when they get back to me with an estimate that I can meet with the billing department to come up with a payment plan and go over everything. I was so impressed that I stated I was going to use Dr. Aerni as our dentist, not only orthodontist. I had mentioned I was going to make an appointment for myself for a toothache, and they offered to take an x-ray for me on the spot! Nobody likes going to the dentist, but this office makes you as comfortable as possible. I was very impressed!

  • v.

    welcoming and friendly environment

  • Paula

    Dr. Aerni has been caring for my families teeth for over a decade and I wouldn’t go anyplace else. He uses current technology, provides choices and takes the time to fully explain all the pros and cons of different treatment options. The office is clean and the staff are friendly. Bill is a kind man with whom I can trust my precious teeth. I love having a dentist office where I know everyone and they remember me. One dentist!!! Personalized care from a team you can trust.

  • Bretton K.

    They do a thorough job. Very friendly and inviting and always professional!

  • Paul M.

    Always a great experience at Aerni Dental. Jenny is a terrific hygienist…Dr. Aerni always spends as much time with me as I need. And he is always focused on providing the best possible care for me…I really trust Dr. Aerni and his team.

  • Louise F.

    Dr. Aerni and his staff have taken care of my family’s dental health for well over 20 years. They have always shown the upmost professionalism along with kindness and genuine concern for us and our oral health. Thanks to the care we receive with Dr. Aerni I know our teeth and gums are in the best shape possible. He is also an advanced practitioner so his care also includes oral surgery, like wisdom teeth removal and orthodontics. That means you can stay with someone you trust and are comfortable with. I would highly recommend Dr. Aerni to anyone.

  • Joan D.

    Positive impression from beginning to end. All were pleasant and friendly. Nice atmosphere with fireplace on a cold day. Explanations were given before procedures were begun. I was impressed with Dr. Aerni and will enjoy working with. Julie and Toni.

  • Yvonne B.

    Dr. Aerni and his staff make the dental experience comfortable and assuring. I feel I am getting the most up to date care when I visit. Absolutely the best!

  • Terry D.

    Being new to the area, I asked friend to recommend a good dentist. She recommended Dr. Aerni. I was really pleased and pleasantly surprised at how eager they were to help w/ a new tooth issue. Dr. Aerni and his Staff are very professional and extremely pleasant. They eased my nervousness by explaining what had happened and how to fix.

  • Anonymous

    Tooth extraction – quite anxious about it. But was a great visit with Dr. Aerni – no pain or discomfort at all. Was over before I knew it. Dr. Aerni and staff are great, courteous and very professional.

  • Traci M.

    What a wonderful team! We loved the environment and staff. Everyone was so nice, knowledgeable, and friendly. They made us feel right at home. No question was too silly, no request too complicated. They explained things very simply but thoroughly. Aerni Dental put our minds at ease with the process of getting braces. Wonderful experience!

  • John B.

    Knowledgeable and friendly staff.

  • eileen g.

    I took my son to Dr Aerni for an orthodontist consultation. From the moment we walked in the staff was very friendly. We were introduced to everyone and given a tour of the office. When we met with Dr Aerni, he explained everything to us and showed us before and after pictures of another patient with similar issues as my son. I was told when they get back to me with an estimate that I can meet with the billing department to come up with a payment plan and go over everything. I was so impressed that I stated I was going to use Dr Aerni as our dentist, not only orthodontist. I had mentioned I was going to make an appointment for myself for a toothache, and they offered to take an x-ray for me on the spot! Nobody likes going to the dentist, but this office makes you as comfortable as possible. I was very impressed!

  • Phyl O.

    Had a great visit with Dr. A. And Jennifer. Been trusting the practice since Doctor started with Dr. Wahl years ago. Good people.

  • Adriana E.

    Dr. Aerni and his team are so wonderful! They always make us feel like family. We feel so lucky to have found a dentist we trust. Thank you so much!

  • Justin D.

    Awesome group of people. Very knowledgeable and very friendly. I’ve only been there a couple of visits which was a cleaning and having my wisdom teeth removed. I don’t think anyone could have made it a better experience than Aerni Dental

  • Susan S.

    Connie was pleasant, efficient and accommodating when making our first appointment, Jenny was very friendly and welcoming and certainly enthusiastic about Dr. Aerni and the whole practice, Julie was very knowledgeable and PATIENT with us — all these ladies are very much an asset to this practice! We were VERY impressed with Dr. Aerni; along with his knowledge and experience, he took his time explaining things to us and let us know that he is there every step of the way and would not end up referring us to another caregiver for whatever may come along during the course of treatment.

    It would be difficult to imagine a better visit for what is typically not a pleasant occasion; we actually enjoyed (believe it or not) being there, and have a high level of confidence in Dr. Aerni and EVERY member of his staff.

    (As an added note, as we were waiting, a patient left and called out to the front desk “Tell Dr. Aerni ‘GREAT JOB!” – – now I see why!)

  • Lezlie H.

    This place is great. Everyone makes you feel so comfortable and they are so very professional. Jenni has cleaned my teeth several times and I just love her. Dr Aerni was assisted by Robin who was very sweet this last visit. Dr Aerni is really easy to talk to and explains everything very clearly. So glad I found you guys!

  • Grand A.

    Dr. Aerni and his staff have always provided me with the best care and answering any of my concerns. Even when I had an implant several years ago (my one and only) the entire procedure was far more easier than I had anticipated. In addition, I have received an education from both Dr. Aerni and Jenny on how to care for my teeth that has really helped keep the number of visits down to twice a year.


    Dr Aerni has been taking care of my family’s dental needs for over 25 years. I am always treated with dignity and respect. All treatments are explained to complete understanding. The front office staff are very friendly and helpful. I often wish he accepted my insurance payment as paid in full but I understand why he doesn’t. Obviously it is not a deal breaker for me because of the excellent care and high standards that he and his staff adhere to.

  • Joe M.

    Best dentist this side of the Cuyahoga!

  • Michael T.

    awesome staff! nobody likes going to the dentist but they make it a great experience. thanks everyone!

  • Matthew F.

    Root canal. No problem! Never felt a thing! I honestly thought i would be in pain but Dr. Aerni made sure that his team and state of the art protocols and procedures made this a good experience. I am waiting for my Crown next but if its even close to the root canals ease i look forward to it..Popular dentist but i absolutly see why!

  • Sara M.

    It was overall an exceptional experience. The building was beautiful with a great view through the windows. The staff members were all very friendly and welcoming. Dr. Aerni took time to come in, introduce himself, and talk to me. On top of all of that, the cleaning was extremely thorough and my teeth felt great afterwards!

  • Andy H.

    I have been going to Aerni Dental since I was a kid and I have always had a great experience. To me there are a few things that make up an experience; staying up to date in their field, quality of care and the atmosphere which is created by both the physical setting and the staff. The staff always takes time to answer questions and the building backing up to the Metropark’s adds to the peaceful atmosphere. I highly recommend their services!

  • Kat S.

    Dr Aerni and all of his staff are so friendly and thorough. They always advise in depth, as to what steps I should take to ensure complete care of my teeth. I always feel welcomed and cared for at my appointment. I have brought my 2 sons here their whole lives and now that they are adults this is where they will go. I have complete confidence in Aerni Dental and would recommend them for anyone for their orthodontic and dental needs.

  • Susan S.

    Excellent and very trustworthy. You are a patient as a whole and not just a mouth being worked on. Dr Aerni has obvious passion and skill. The staff is extremely cheerful and very thorough. Highly recommended .

  • Lisa A.

    My children and I all see Dr. Aerni and Jenni the hygienist. Couldn’t be more pleased! They are very kind and compassionate and do a wonderful job!

  • Jill F.

    Very pleased with the care provided to myself and my family. Dr Aerni and his staff explain things well, are very thorough, and caring.

  • Neena E.

    Everyone is welcoming as soon as you walk through the door. Dr. Aerni takes his time and never rushes you out of the chair. He always explains his reasons and gives good advice for how to help prevent future problems.

  • Mike A.

    Great Staff, Fast Efficient professional

  • Dick V.

    From my wife’s recent visit: Friendly staff made a difficult procedure go very smoothly. Good feedback from Dr Aerni to my husband was very complete. Good messaging about billing was very helpful and appreciated. Great work by all.

  • Phyllis R.

    I am 72 years old and have been to a lot of dentists but going to Aerni dental I have found that this dentist and staff are different from the rest. When I walked in the door I was greeted by the nicest girl at the desk and was told about all the seating areas inside and a deck outside that was like being in the park. The technitian introduced herself and offered us a beverage,we went out on the deck and she told us about deers and a baby one that walks there, sure enough a baby deer walked by.this is a park setting! I met Dr.Aerni and he was so kind and gentle it was as though I knew him for a long time. This is just part of my first time there and I can tell you that I have found the no.1 dentist and staff available. thank you so much, Phyllis R.

  • Joe S.

    Been with Dr Aerni for over 25 years, simply the best!

  • Doreen F.

    Kind enough to schedule me at the last minute for a repair. Thank you. And little Jenny is always so patient, kind, and professional.

  • Marianne G.

    Dr. Aerni and his staff are wonderful! Professional and compassionate! I was very pleased with my experience. Dr. Aerni is genuinely invested in the health and welfare of his patients. My course of treatment was carefully determined and he spent as much time as I needed to understand the things that needed to be done, and in which order. I would highly recommend Dr. Aerni’s practice. 🙂

  • janet s.

    Staff is friendly. Dr is gentle. They took me in as an emergency visit and gave me time without me feeling rushed. I’m switching my kids to this dentist too

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